What is Taskpin?
Users (aka. Posters) can post their task within the Taskpin platform to be done by the professionals (aka. Taskers).
Problem Statement
Confusing & Difficult to Complete Process
The Post a Task process had numerous issues, making it confusing and difficult to complete. There were too many steps without any hints, preventing users from successfully posting their tasks.
Study Goals
Redesigning for Simplicity and Efficiency
In this case study, I aimed to revamp the "Post a Task" process to make it efficient, easy to understand, and less error-prone, helping Taskpin users post their tasks with minimal complications.
Impact
Positive Impact of the Redesign
Since I redesigned the entire process, we initially experienced a significant improvement.
